AI and chatbots: Driving the future of IT service management

The IT Industry Council indicated guidelines on how to secure the use of Artificial Intelligence, as it encouraged the participation of the public and the private sector to form partnerships for innovation, investment, Education, and scalability of the future workforce. Implications of AI for IT service management One can easily think of chatbot development and AI as augmented intelligence. This …

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6 Website Must-Have’s for Small Businesses

Websites come in different styles and colors but there are 6 things that your website must have to be effective in a world with over 1.8 billion websites. 1. Consistent & Professional Branding When people see your website, does it look consistent with your social media? Your website and social media should have consistent branding across all platforms. Consistency is …

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